Case Studies

PCMH Case Study: Aligning Incentives and Rewarding Innovative Collaboration

December 1, 2014

As a leader in the state’s patient centered medical home (PCMH) program, Regional Family Medicine (RFM), nestled in Mountain Home, Ark., in Baxter County, serves a panel of approximately 26,000 patients. Including Dr. Robinson, RFM employs a staff of around 50 employees at their Main and East Branch clinics, both in Mountain Home. The staff consists of eight doctors, three certified nurse practitioners (NP), several licensed practical nurses (LPNs) around 10 administrative personnel, four X-ray technicians, two ultrasound technicians, and other staff.

This study is part of a series of case studies spotlighting practice transformation to the PCMH model, emphasizing how individual practices have approached innovation and implementation.