Electronic Consultations: Background, Utilization, and Other Policy Considerations

June 15, 2021


Elizabeth (Izzy) Montgomery, MPA
Policy Analyst

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As electronic communications between patients and providers continue to gain momentum, particularly in light of COVID-19, electronic consultations, or e-consults, offer another opportunity to facilitate care between primary care physicians and specialists. E-consults allow one provider to securely share patient information and discuss care needs with another provider through a web-based platform.

This explainer provides an overview of e-consults and looks at the benefits and challenges of their use, their utilization in Arkansas, and policy considerations for their use in the future.